How LII decisions are made

Every LII decision rests on evidence, independent assessment and a route to appeal.

Standards and policies

At a glance

  1. Governance BoardApproves LII's standards and any change to them.
  2. Standards CommitteeManages the standards and oversees assessment decisions.
  3. Independent assessorsJudge the evidence against the standard.
  4. Quality reviewDecisions are checked before they are confirmed.
  5. AppealsAny applicant can appeal a decision to a panel that took no part in it.

Governance Board

The Governance Board is LII's highest authority. It approves LII's standards and is the only body that can amend them. Final appeals are heard by its Chair.

Standards Committee

The Standards Committee manages LII's standards and their review. It oversees assessment and ratifies certification decisions before they are issued.

Independent assessment

Assessors are appointed against defined criteria and declare any conflict of interest before they see evidence. They have no commercial relationship with the people or organisations they assess.

Assessment is kept separate from LII's commercial activity. The fee never sets the level.

Quality review

Decisions are checked before they are confirmed, so that the same standard is applied consistently across assessors and over time.

Appeals and complaints

Every applicant can appeal a decision on the grounds set out in LII's policy, to a panel that took no part in the original decision. Complaints about any part of LII's service are handled under the same policy.

Read the Complaints and Appeals Policy

Governance and Advisory Expertise

LII operates through a defined governance and quality assurance framework designed to support the integrity, consistency and credibility of its professional certifications and programme recognition services.

Its institutional arrangements bring together governance oversight, evidence-based assessment and specialist international advisory expertise.

Governance and Oversight

LII's governance framework establishes responsibilities for professional standards, assessment policies, certification decisions, quality assurance and appeals.

Defined oversight arrangements support accountability, consistency and the continued development of LII's professional recognition frameworks.

Independent Assessment and Quality Assurance

LII's certification and accreditation processes are designed around published standards, evidence-based assessment and appropriate quality assurance arrangements.

Qualified assessors and reviewers operate within documented procedures, with defined responsibilities, safeguards against conflicts of interest and appropriate separation between commercial activities and assessment decisions.

LII Advisory Network

LII benefits from an international network of experienced professionals who contribute expertise in leadership development, professional qualifications, vocational education, institutional governance, business development and workforce transformation.

The Advisory Network provides sector insights, international perspectives and specialist expertise to support LII's strategic development, professional standards and institutional partnerships.

Advisory involvement does not automatically confer authority over individual certification, accreditation or assessment decisions.

LII Advisory Network

International Experience. Professional Insight. Strategic Perspective.

LII's Advisory Network brings together experienced professionals from international education, leadership development, qualifications and workforce transformation. Their collective expertise supports LII's institutional development, professional relevance and international engagement.

Abdul Qadir Naeem — Adviser to LII, Pakistan

Abdul Qadir Naeem

Adviser to LII

Pakistan

Abdul Qadir Naeem is Co-Founder of the Denning Institute of Technology and Entrepreneurship in Pakistan, where he leads strategy, institutional partnerships and national delivery across vocational, professional and higher education. He has built the operating structures that support multi-centre governance and partner delivery at scale, and brings experience in education system leadership, institutional operating models and cross-sector programme governance.

George Middleton — Adviser to LII, Bahrain, Saudi Arabia, Kuwait

George Middleton

Adviser to LII

Bahrain, Saudi Arabia, Kuwait

George Middleton has been based in the Gulf for nearly five decades, with a career spanning publishing, communications, vocational training and digital marketing. He founded Red House Marketing in 1991 and later established SOS Marketing, a digital marketing business in Bahrain. He brings first-hand experience of Gulf business leadership, private-sector dynamics and the communications landscape across the GCC.

Iyas Sabri — Adviser to LII, Jordan

Iyas Sabri

Adviser to LII

Jordan

Iyas Sabri has more than thirty years' experience in strategic planning, TVET reform and international consultancy. He has led over 300 projects and coached more than 3,000 leaders in over twenty countries, and has directed programmes with the EU, UNDP, USAID and UNIDO. His work spans leadership development, innovation ecosystems, public-private partnerships and venture building, grounded in applied strategy and workforce systems.

Rania El Ghoneimy — Adviser to LII, Egypt

Rania El Ghoneimy

Adviser to LII

Egypt

Rania El Ghoneimy is Founder and CEO of E.L.F Consulting and the Qualifications Development Bank, an Egyptian awarding body that has worked in partnership with City & Guilds. She was previously a Senior Partner at LOGIC Management Consulting. She holds a business administration degree from the Université de Poitiers and an Executive Leadership Diploma from IMD Switzerland, and her experience spans qualifications development, standards design and organisational transformation across Egypt, the UAE and the wider region.

Aziz Mahmoud — Adviser to LII, United Arab Emirates, Oman

Aziz Mahmoud

Adviser to LII

United Arab Emirates, Oman

International business development and TVET specialist with 14+ years at City & Guilds and ILM advancing qualification growth, market development and strategic partnerships across EMENA. Former Country Manager for Pakistan, with expertise in vocational qualifications, leadership development, skills systems and institutional engagement.

Sri Lata — Adviser to LII, Malaysia

Sri Lata

Adviser to LII

Malaysia

Sri Lata is an education professional and entrepreneur with over a decade's experience across education, technology, aviation and business development. She is Director of Academic Operations and Program Director at KLCC Education Group and CEO of Drones Legacy Sdn. Bhd., and holds an LL.B. and an LL.M. in International Business and Trade Law. Her expertise spans academic operations, international qualifications, quality assurance and institutional partnerships across the region.

Dr Tony Degazon — Adviser to LII, Europe and MENA

Dr Tony Degazon

Adviser to LII

Europe and MENA

Dr Degazon is an education, skills and workforce development leader with more than thirty years' experience in professional standards, qualifications, assessment and quality assurance across the Middle East, Europe and international markets. He holds an EdD in Teacher Education (Vocational) and an MBA in Educational Management, and was previously Regional Manager, City & Guilds — MENA & Europe. His work has covered national TVET strategy, occupational standards and assessment governance. He takes no part in LII assessment decisions.

Standards and policies

The Standards hub lists the documents LII has published and those still to come.

Go to Standards and policies

Questions about how decisions are made?